Report by mail to: New York State Department of Labor, Office of Special Investigations, Bldg 12 - Room 576, W. Averell Harriman Campus, Albany, NY 12240. You can report UI benefits fraud three ways: To report employers committing fraud, please see the Employer UI Fraud page. If you would like your benefits direct deposited into your personal checking account, register for direct deposit via your online account at: www.labor.ny.gov/signin. From a touch-tone phone or a phone with a pulse/tone switch (be sure the switch is set to TONE), call 1-888-581-5812. New Yorkers' fair share of federal funding for health care, education, housing, economic development and transportation programs, as well as the number of representatives New Yorkers have in Congress, all depends on how many truthful, accurate responses New Yorkers submit to the census. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI). Option 1: Obtaining General Unemployment Insurance Information: Was Helpful Email. A screenshot of her phone says it was from a "private number." It was a phone call Wetzel got on the weekend. Box 1195, Albany, NY 12201. The Video Phone can also assist ASL Users with Pandemic Unemployment Assistance (PUA) questions. Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. It will help us improve your experience. If you use a Video Relay System or another type of relay service, contact your relay operator and ask the relay New Claim: 1-888-209-8124.This is … See the New York Department of Labor (DOL) resource page for more information and reader comments. Before you make the call, gather essential identifying information that the person can use to find your unemployment claim. New York County Unemployment Office: 1 Hudson Square, 75 Varick Street, … Call KeyBank Customer Service at (866) 295- 2955. See Frequently Asked Questions (FAQs) and Customer Tutorials to help you get started with NY.Gov ID. Enter the following information into the fields below to check the status of your card, consistent with the information you provided to the state agency New York Department of Labor Phone Number. The telephone number for filing is: 1-888-209-8124. (800) 662-1220 TTY/TTD Be sure that your Social Security number appears at the top of the right hand corner on all pages. Sign in with your NY.Gov ID and click on "Messages.". The State of New York does not imply approval of the listed destinations, warrant the accuracy of any information set out in those destinations, or endorse any opinions expressed therein. Automated assistance is also available in Cantonese, Haitian-Creole, Mandarin, Russian, and Spanish. Here are the best contact numbers and tips to get in touch a live agent at the NY DOL. Media Inquiries Only: Be sure that your Social Security number appears at the top of the right hand corner on all pages. Individual UI Claim Assistance New York processed more than 80,000 claims in the week ended March 21, a 463% increase from the previous week. If you have a general Unemployment Insurance (UI) question or a claim-specific question not answered in our Frequently Asked Questions section, you may send us a secure message. Find the New York State Career Center nearest you. Self-help services are available 24/7. Press Office Email: [email protected], Agency Address: ... bigger than in New York, where the state … Please note that the telephone claims center cannot help you with issues related to your NY.gov account, such as difficulty logging in, changing your personal information or resetting your password. See the PUA weekly certification instructions. A pen or pencil, and paper – to take notes. Unemployment Insurance (UI): Individual UI Claim Assistance. Remind me when call center opens. For more information, call KeyBank Customer Service at (866) 295-2955. Read all of the Unemployment Insurance Frequently Asked Questions. Mail your request to Unemployment Insurance Division, NYS Department of Labor, P.O. PLEASE NOTE: If you are receiving PUA benefits and you want to certify by phone, you should call a different number. Agency: New York State Department of Labor Division: Unemployment Insurance Division Phone Number: (888) 209-8124 Business Hours: Monday - Friday: 8 AM - 7:30 PM; Saturday - Sunday: 7:30 AM - 8 PM Staff is available through the automated phone system during business hours. Pro tips & talking points. 2. Phone Number. Altoona UC Service Center Fax: 814-941-6801 Scranton UC Service Center Fax: 570-562-4385 Erie UC Service Center Fax: 814-871-4863 Indiana UC Service Center Fax: 724-599-1068 W.A. Again, your New York unemployment phone number is: Toll Free: 1-888-581-5812 Have you requested a Key2Benefits card from your state unemployment agency after March 1, 2020? Unemployment Insurance (UI): Please email only the last four digits of your Social Security number, not the entire number. Albany, NY 12240, Freedom of Information Law (FOIL) Request, This Page... Bronx, Kings, New York, Queens, Richmond Learn more about New York City Business Services Regional Office North Country For NY.gov assistance, please call 800-833-3000. Read How to Send a Message for more information. NYS Department of Labor Use our Career Center Locator. Call our hotline toll-free at (888) 598-2077. Your written request must be received within 30 days of the determination. (888) 4-NYSDOL (888-469-7365) Also include your full name. Fax 518-457-8215. or 518-485-6171. Harriman Campus Your call can be made anonymously. General Inquiries Unrelated to Individual UI Claim Assistance: If you are living and/or willing to look for work in the state of New York, you may also file your claim by calling the Telephone Claims Center at 1-888-209-8124 during regular business hours. 518-457-5789. or 1-800-456-1015. When you call the NY unemployment phone number, make sure that you have the following information: 1. For full functionality of this site, it is necessary to enable JavaScript. The system will ask you to choose: For general information about Unemployment Insurance, press 1. JavaScript is currently disabled in your web browser. Contact Us. Be sure to write your Social Security number on your request. If you are in a phone queue, you will not move ahead by trying one of the other phone numbers. Otherwise, … Hours of operation: Monday through Friday, 8:00 am to 7:30 pm. You may request payment the first week following the week you initiate a claim or on Sunday at the end of the week that you are claiming. Thanks for the feedback! CONTACT THE NEW YORK STATE DEPARTMENT OF LABOR TO APPLY FOR UNEMPLOYMENT INSURANCE BENEFITS Go to our website at www.labor.ny.gov unemploymentassistance.shtm. Here are It's best to claim weekly benefits or obtain benefit payment information online with your NY.Gov ID. Programs & Tools for Workforce Professionals. Phone Number (Secondary): E-mail Address:* Subject: Other. Save your fax confirmation sheet as we do not confirm the receipt of a fax or written correspondence. NEW YORK (CBSNewYork) — With so many people out of work in the tri-state area, the labor departments of New York, New Jersey and Connecticut are all facing an unprecedented number … Please be patient; everyone who is entitled will get their benefits. Needs Improvement. Customer service representatives are available to assist you Monday through Friday during normal business hours. ... please contact Empire State Development for guidance. Fastest way to talk to a real New York Department of Labor - Unemployment rep. For NY.gov assistance, please call (800) 833-3000. Information about New York State and federal unemployment insurance benefits (UIB) is changing rapidly. External web sites operate at the direction of their respective owners who should be contacted directly with questions regarding the content of these sites. To claim weekly benefits or other claim services, press 2. 1-888-581-5812 for New York State residents. Please note that the TCC staff cannot help you with issues related to your NY.gov account, such as difficulty logging in, changing your personal information or resetting your password. GetHuman features available: Current hold time. The next best way to talk to their customer support team, according to other New York Department of Labor - Unemployment customers, is by calling their 855-528-5618 phone number for their UI Claimant Advocate Office department. New York State Department of Labor offices in Flushing. It's best to claim weekly benefits or obtain benefit payment information online with your NY.Gov ID. I was told that I qualified for benefits, and I have been certifying every week, but have not received any payments. Customer service. You may claim your weekly benefits Monday through Friday from 7:30 AM until midnight and from 12:01 AM Saturday until midnight on Sunday. New York State labor commissioner addresses 'terrible' unemployment situation 'There are a number of reasons for why some (claims) take longer than others,' New York State … *Sign language is the ONLY means of communication provided at this number. Social security number. 3. Programs & Tools for Workforce Professionals, Frequently Asked Questions (FAQs) and Customer Tutorials, Unemployment Insurance Frequently Asked Questions. Hours of operation: Monday through Friday, 8:00 am to 7:30 pm. "He said I understand you filed a New York State unemployment … The easiest and quickest way to get in contact with a representative for the status of your claim is by phone. The state of New York announced a partnership with Google for an online unemployment application system. In New York, the maximum UIB that will be withheld for child support is 50% of the weekly benefit amount. Be sure that your Social Security number appears at the top right hand corner on all pages. New York State Career Centers: Call the Telephone Claims Center (TCC) toll-free at (888) 209-8124 during the hours of operation: Monday - Friday 8:00 AM - 7:30 PM. Press Office: (518) 457-5519 For more information about direct deposit, review our Direct Deposit Frequently Asked Questions. Call a relay operator first at 1-800-662-1220, and ask the operator to call the Telephone Claims Center at 1-888-783-1370. When I check online, it says my status is "pending." The information below was updated on May 5, 2020. Customer Service. I filed an initial claim for New York State unemployment benefits over four weeks ago. Weekly claims made on Sunday are for the week ending that day. For more information, see our fact sheet: Do you help others apply or file for Unemployment Insurance? While 888-209-8124 is New York Department of Labor - Unemployment's best toll-free number, there are 5 total ways to get in touch with them. (888) 209-8124. Certify Online. If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370. If you prefer to speak to an advocate, please call (855) 528-5618. Call the Collections Unit at (800) 533-6600. Due to enormous volume, there may be considerable wait time. If you have a disability and need help to file your claim, you may allow another person to aid you. If you use TTY/TDD, call a relay operator first at (800) 662-1220, and ask the operator to call the Telephone Claims Center at (888) 783- 1370. Dates of employment. When I call the automated telephone numbers, I get a message that there is "no information available." Please note that the telephone claims center cannot help you with issues related to your NY.gov account, such as difficulty logging in, changing your personal information or resetting your password. If you hang up to call a different number, you will lose your place and … or call 1-888-581-5812. instructions how to enable JavaScript. (518) 457-9000 New York State's Social Services Law Section 111-j allows the Child Support Program to withhold child support from unemployment insurance benefits (UIB). To file a Shared Work claim or to certify for weekly benefits, please sign in to your account below or create a new account. 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