Among the Slack acquisition hype, you may have missed the news that Salesforce has signed an agreement to acquire Acumen Solutions. When your knowledge base gets ready then you can share it with your partners, customers and other users. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. Open Idea has been posted. Ben has a wealth of experience in the Salesforce ecosystem as a Business Analyst, Head of CRM and Certified Sales Cloud consultant. tags ~1 hr 15 mins. Salesforce knowledge base is a collection of knowledge in the form of articles. Ben runs the site SalesforceBen.com which is an amazing site for Admins to learn about all things Salesforce. Here any categorization can only be performed up to three levels. Ben McCarthy is a certified Sales Cloud Consultant and Chief Revenue Officer at Nymble. Authors: Gokul Suresh … There are separate tools on AppExchange to create the article reports based on the rating and number of times they are downloaded or viewed by the customers. Winter ’21 already has both official ... Reference: Salesforce Ben. Salesforce shares dropped on Wednesday after the company announced a deal worth nearly $28 billion in cash and stock to acquire the workplace messaging business Slack. His blog Salesforce Ben is one of the more popular community sites in all of Salesforce, and has helped hundreds of Salesforce professionals towards certification with training materials and mock exams. He can review the article and post that in the corresponding category. Therefore, I tried the ZaapIt solution, after couple of days with their support, and found out they dont have functionality to mass update knowledge article channel visibility. To learn if Salesforce Knowledge is right for your business, call our expert consultants at Revolution Group, … Register here. This eBook has been written for Salesforce professionals who are looking to maximize their learning when revising for those all … London “With his seven Salesforce certifications and the Salesforce MVP Award, we’re thrilled to welcome Ben to the Simplilearn Advisory Board. Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California. Ben McCarthy is a certified Salesforce admin and developer. Salesforce Training helps organizations improve their utilization of Salesforce and increase adoption rates. EC2N 4AG. Smrithi Kantikar | Senior … Ben McCarthy –a great blogger in the Salesforce ecosystem. As your company’s knowledge base grows, you’ll need to make sure that you have the right technical infrastructure in place. Flag Vandan Pednekar - 6 months ago In order to implement Salesforce knowledge base you must answer certain questions to leverage the platform. A Salesforce Administrator uses their knowledge of Salesforce to find ways to drive user adoption and generate ROI on the implementation of Salesforce. For example, a search for running matches items that contain run, running, and ran. Ben McCarthy / Salesforce Ben. This video is from the course 5 Ways To Build A Successful Salesforce Consulting Practice. Build a robust knowledge base with SOAP API, REST API, Metadata API, SOQL, SOSL, and Apex. Overview SOAP API REST API Invocable Actions Manage Knowledge Support Knowledge Metadata API SOQL and SOSL Apex Documentation Version. Not only does the blog feature Ben’s knowledge, it also spotlights more than 150 guest posters. This knowledge base can be accessed by obtaining a license from the company. Acumen Solutions, a ‘Salesforce Top 10’ partner with... Every Salesforce admin will know that Salesforce reports and dashboards training is an essential part of your role. 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